팀구성원이 지각하는 상사의 감성지능과 상사신뢰가 팀유효성에 미치는 영향

Over the past 20 years, social psychological and organizational researchers have focused on substantial attention to the role of individual and organizational influences on work group dynamics and performance. However, reviews of team effectiveness have noted the inconsistent findings for the effectiveness of organizational interventions such as team. And little attention has been paid to the role of leader as antecedents to team effectiveness. This body of research provided an initial examination of the effect of leader's emotional intelligence and trust on team effectiveness such as team citizenship behaviors and cooperative behaviors. Results showed that regulation and use of emotion proved to be significantly and positively related to team citizenship behaviors and cooperative behaviors. But other's emotional appraisal negatively related to both behaviors and self emotional appraisal was not significantly related to team effectiveness. As for the relationship between leader trust and team effectiveness, cognitive trust positively related to team citizenship behaviors, and affective trust positively related to cooperative behaviors. In cases of mediating effects of leader trust, leader's emotional intelligence has effect on both team effectiveness through cognitive trust, and only effect on cooperative behaviors through affective trust. Finally, this study also examined the moderating effect of team efficacy between leader trust and team effectiveness, team efficacy increases the relationship between affective trust and cooperative behaviors and decreases the relationship between cognitive trust and cooperative behaviors.