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학술논문외식경영연구2011.02 발행KCI 피인용 36

와인구매에 나타난 다차원개념의 지각된 가치가 만족 및 구매의도에 미치는 영향

A Study of the Perceived Value Factors of Wine with Satisfaction and Purchase Intention

장미향(한국관광대학); 유지은(숭의여자대학교)

14권 1호, 279~297쪽

초록

This study is to identify the dimensions of perceived value for wine product and explore the relations with satisfaction and purchase intention. 4 factors of perceived value have been identified; price value, quality value, emotional value, and social value. 4 factors of perceived valued were significantly associated with satisfaction & satisfaction was positively associated with purchase intention. Customer satisfaction was most affected by the emotional value, which was followed by the price value, social, and quality value in order. But 3 factors except quality value were not significantly associated with purchase intension. Therefore, different strategies to customer patterns should be developed to increase the market share of wine industry.

Abstract

This study is to identify the dimensions of perceived value for wine product and explore the relations with satisfaction and purchase intention. 4 factors of perceived value have been identified; price value, quality value, emotional value, and social value. 4 factors of perceived valued were significantly associated with satisfaction & satisfaction was positively associated with purchase intention. Customer satisfaction was most affected by the emotional value, which was followed by the price value, social, and quality value in order. But 3 factors except quality value were not significantly associated with purchase intension. Therefore, different strategies to customer patterns should be developed to increase the market share of wine industry.

발행기관:
한국외식경영학회
분류:
관광학

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와인구매에 나타난 다차원개념의 지각된 가치가 만족 및 구매의도에 미치는 영향 | 외식경영연구 2011 | AskLaw | 애스크로 AI