A Study of the Use of Tablet Computers as Innovative Tools for Human Resource Development

Tablet computers such as the Galaxy Tab and iPad are drastically changing the cultural environment and the workfield, and companies need to entice employees to use tablets to enhance labor productivity. This study explores how tablet computers can be utilized to develop human resources. Specifically, this study investigated the following research questions: first, what are the challenges and opportunities of using tablet computers to enhance labor productivity and, second, what are the practical implications? To find the answers to these research questions, this study compared the use of the tablet computer by a university faculty member and graduate students from the United States and South Korea with an accountant at S accounting firm in Korea. Based on the findings, the study advocates the following. First, it is important to relocate tablet computers as additional tools for labor productivity and human resource development, rather than placing them as replacements for the laptops employees have been using. Second, it is essential to utilize tablet computers based on the clouding service for informal learning and collaborative projects. Third, there is a need to develop firm-specific applications adaptable to tablet computers. As the local context of Korea is different from that of English language countries, companies need to provide firm-specific professional contents to use the tablet as an innovative tool. Based on the discussion, the study suggests a model for the direction of implementation for utilizing tablet computers.