자기희생적 리더십과 상사지향 조직시민행동
Self-Sacrificial Leadership and Organizational Citizenship Behaviors Beneficial to the Supervisor
손승연(국방대학교); 윤석화(서울대학교); 최연(홍익대학교)
44권 4호, 959~984쪽
초록
경영환경이 급변하는 오늘날, 조직은 그 어느 때보다도 구성원들의 자발적 참여 및 헌신을 필요로 하고 있다. 이를 반영하듯 지난 수십 년간 구성원들로 하여금 개인의 이익을 넘어 조직의 목표에 몰입함으로써 기대이상의 성과를 도모하는 효과적인 리더행동에 많은 관심을 가져왔는데, 이런 다양한 리더행동 중 다수의 리더십 이론들에서 모범적 행동으로 제시되어 온 것이 바로 자기희생적 리더십이다. 선행연구들에 의하면 자기희생적 리더십은 리더에 대한 긍정적 인식 형성, 구성원들의 헌신 및 몰입 증진, 조직의 적응력 향상 등 다양한 성과준거에 유의한 영향을 미치는 것으로 나타났다. 하지만 이런 노력에도 불구하고 자기희생적 리더십의 선행연구들은 몇 가지 한계를 가지고 있다. 본 연구는 이런 미비점을 일부 보완하기 위해 다음의 세 가지 연구목적을 가지고 수행되었다. 첫째, 자기희생적 리더십과 구성원의 상사지향 조직시민행동 간의 관계를 실증적으로 살펴보는 것이다. 이를 통해 구성원의 태도⋅인식에 초점을 둔 선행연구를 확장하고자 하였다. 둘째, 자기희생적 리더십과 상사지향 조직시민행동 간의 관계에 있어 상사호감의 매개역할을 검증하는 것이다. 이를 통해 자기희생적 리더십 영향력 과정에 대한 이해의 폭을 넓히고자 하였다. 셋째, 자기희생적 리더십이 상사호감을 경유하여 상사지향 조직시민행동에 미치는 영향을 구성원의 학습목표성향이 어떻게 조절하는지 검증하였다. 이를 통해 자기희생적 리더십 효과에 대한 경계조건을 제시하고자 하였다. 자기희생적 리더십의 경우에는 선행연구의 이론적 기반이 되었던 Choi and Mai-Dalton(1998)의 개념적 정의를 반영한 측정도구(12항목)를 본 연구에서 개발하였으며, 기타 변수들은 기존 연구에서 신뢰성 및 타당성이 인정된 설문도구를사용하여 측정하였다. 회귀분석 결과, 자기희생적 리더십은 상사지향 조직시민행동에 정적인 영향을 미치는 것으로 나타났으며 상사호감이 이 관계를 완전 매개하는 것으로 확인되었다. 또한 구성원의 학습목표성향이 낮을수록 상사호감과 상사지향 조직시민행동 간의 정적 관계가 더 강하였으며, SPSS macro를 이용하여 조절된 매개효과를 확인한 결과, 자기희생적 리더십이 상사호감을 경유하여 상사지향 조직시민행동에 미치는 간접효과는 학습목표성향이 낮은 경우에만 유의하였다. 연구의 말미에 시사점, 한계 및 향후 연구방향에 대해 논하였다.
Abstract
In today’s fast-paced business environment, organizations rely more on employees’ voluntary participations and dedications. Following this trend, researchers have been investigated effective leaderships to transcend subordinates’ own interest for organization’s goal and achieve their performance beyond expectations for the past 30 years. Among these leadership behaviors, self-sacrificial leadership (SSL) is regarded as an inspirational and exemplary behavior. According to previous studies, SSL is linked to subordinates’ charisma perception of leader, organizational commitment, and leadership effectiveness. Although much is known about the SSL, there is still uncharted territory. Accordingly, this study had three objectives to explore this area: First, I sought to ascertain a relationship between SSL and organizational citizenship behaviors beneficial to the supervisor (OCBS). Second, I investigated whether the impact of SSL on OCBS is mediated by supervisor liking (SL). Third, I tested the negative moderating effect of subordinate’s learning goal orientation (LGO). Thus, we developed and empirically tested the following hypotheses: H1: SSL is positively related to OCBS. H2: SL mediates the relationship between SSL and OCBS. H3: LGO moderates the relationship between SL and OCBS. H4: LGO moderates the positive indirect effect of SSL on OCBS (through SL). Specifically, higher level of subordinate’s LGO attenuates the extent to which SL mediates the indirect effect of SSL on OCBS I used established, validated scales for all variables except SSL. I developed a 12-item scale of SSL reflecting Choi & Mai-Dalton (1998)’s conceptual definition of SSL. This 12-item measure has multi-item subscales corresponding to 3 dimensions: (1) division of labor, (2) distribution of rewards, and (3) exercise of power. Confirmatory factor analysis verified that 3-factor structure and 3 first-order factors plus one second-order factor had acceptable fit. This analysis represents that the dimensions are distinct, but also collectively reflective of the overall construct, SSL. Questionnaires were distributed to supervisor-subordinate dyads in Korean firms by postal mails or direct visits. All of the items except demography were measured on a seven-point Likert scale (ranging from 1 = strongly disagree to 7 = strongly agree). A total of 255 matched dyadic data was used for analysis. In the employee sample, 74% were men and the average age was 34.7 years (SD = 5.9). Around 51% of the respondents had at least a bachelor’s degree and their average tenure was 6.5 years (SD = 5.3). In the supervisor sample, 93% were men and the average age was 44.3 years (SD = 5.5). Approximately 53% of the respondents had at least a bachelor’s degree and their average tenure was 12.4 years (SD =7.3). Hierarchical regression analysis was used for testing hypotheses. Specifically, we adopted the three tests suggested by Baron and Kenny (1986) to explore the mediating roles of SL. We also used SPSS macro (MODMED) to verify the moderated mediation model. The result of analysis showed the positive relationship between SSL and OCBS, and exhibited that the effect of SSL on OCBS was completely mediated by SL. We also found that LGO moderated the relationship between SSL and OCBS. Finally, study results supported the hypothesized moderated mediation model, demonstrating that the magnitude of the indirect effect was contingent upon the level of subordinate’s LGO. This study has several implications. First of all, this is the first study to examine the relationship between SSL and OCBS, to my knowledge. This finding confirmed the effectiveness of SSL in organizational setting empirically. Second, I proved that subordinate’s affective reaction act as an important bridge between SSL and OCBS. That is, followers of leader who engaged in self-sacrifice like more his or her leader, resulting in higher OCBS. In other words, I proved one of the underlying mechanisms for explaining the effects of SSL on OCBS. Third, this study underlined the importance of LGO by showing the moderating role and moderated mediation effect. Of course, the present study also has its weakness. First, the results of this study are limited by its cross-sectional design. Second, various moderators and mediators are not considered in this paper. Third, I didn’t include group or organizational level constructs in research model. Finally, there is still a paucity of research on SSL’s antecedents which have potential influence on SSL. I hope that future researches are conducted to remedy these shortcomings and enlarge our understanding of dynamics associated with SSL.
- 발행기관:
- 한국경영학회
- 분류:
- 경영학