고성과 작업시스템의 교육훈련이 조직성과에 미치는 매개효과연구: 유한킴벌리 사례를 중심으로

A The purpose of this study is to explore the relationship between employees training and organizational performance indicated by job satisfaction, organizational commitment and turnover intention in the context of Y company running a system in which endogenous variables of high performance work systems (HPWS) are applied. In this study. There have been a number of researches on effectiveness of HPWS. However there are not that many researches on the mediating effect of training conducted. Companies have increased their investments in employees training and development recently. Due to lack of empirical evidences about effectiveness of the training, it is likely to lose their investment willingness for training of employees. In this context, this study started from the idea that it was necessary to conduct empirical research and analysis on the mediating influences of training on organizational performance in Y company in which HPWS has been employed for more than 10 years. To this end, 300 survey questionnaires were distributed to employees who were working at three distinctive work places in the company. Of 300 questionnaires, 273 responses were collected and used in this study. The data obtained in survey were statistically processed using structural equation models (SEM). For data analysis, AMOS (Analysis of Moment Structure) 18 and PASW (Predictive Analytics SoftWare) Statistics 18 were used as statistical software tools. The findings suggest that other factors existing in HPWS itself practically make influences on organization performances, which are somewhat different from the previous idea that training is the most important factor towards promoting organization’s competitiveness in HPWS. Specifically, the findings indicate that various factors consisting of HPWS such as working system, skill system, department and tasks make influences on performance of organization. It is also proved that training is not a direct factor contributing toward organizational performance, even though the training is a fundamental value in every field of industry. Therefore, great efforts are necessary to be made in promoting the performance of organization when preparing the training of employees.