독거노인 지원 개선을 위한 서비스 디자인 제안

Korea already became a fast aging society in 2000 and there is a forecast of becoming a super-aged society by 2026. As the number of the aged increases, the issue related with the increasing number of elderly people living alone and aging society is becoming more serious but there is an insufficiency in supporting senior citizens and managing the situation. The purpose of this study is to identify problems occurred by the increasing number of elderly people living alone to obtain a solution for the problems and suggest a service design to attract young people in their 20s, who is more likely to favor voluntary service and donation for solution. For a study method, an observational study was conducted with selecting people who are engaged in senior care center, students in their 20s, and elderly people living alone and conducting questionnaire and in-depth interview with them and the problems occurred among those interested parties. The application steps were being simplified by dividing them into major categories, ‘performing voluntary service’ and ‘donating’, to solve the problems. Also, ‘berry’ points obtained by a voluntary service, which is an essentially time-donating, is available for designated financial donation. Those functions were manufactured as a mobile application prototype and first and second usability tests were conducted. As a result, it is expected that this study will contribute to creation of new donation culture with students in their 20s and solution for elderly people living alone.