조언 동기에 대한 귀인이 무형식 학습에 미치는 효과: 조언 유용성 지각의 매개효과를 중심으로

In a business environment where the demands for jobs and capabilities are rapidly changing recently, managers and organizational members can no longer define and solve problems in traditional ways. There is a growing recognition that traditional formal learning alone is insufficient to ensure organiza tional and individual readiness and that informal learning is just as important as formal learning. As awareness of the universality and importance of such informal learning increases, it becomes essential to identify its characteristics, antecedent factors, and operation process. Looking at the existing research on the ante cedent factors that promote informal learning, it can be summarized as learners' personal characteristics, environmental factors and job characteristics. One area that researchers had paid relatively little attention to be learners' interactions with others. In organizations, social interactions with colleagues and managers play an important role in facilitating informal learning for individuals. Therefore, it is important to identify the characteristics of social relationships that influence informal learning. Therefore, this study aims to reveal the relationship between advice from leader or colleague and individual informal learning behavior in the social aspect of interaction with others. Based on the attribution theory, we tried to verify the influence of the attributions of advisors’ motives(prosocial motives or self-serving motives) on informal learning behavior, and to confirm the mediating effect of the perceived usefulness of advice in this relationship. To this end, data were collected and analyzed for 311 employees working in various companies in China. According to the analysis results, when the advice perceived as prosocial motivated, the usefulness of the advice is highly evaluated, which promotes feedback/reflection-based learning and vicarious learning. Feedback/reflection-based learning and vicarious learning were hindered by underestimating the usefulness of advice when perceived as self-serving motivation. Based on these results, practical implications, limitations, and future research tasks were discussed in the final conclusion and discussion.