상사의 진성리더십이 구성원의 발언행동에 미치는 영향: 심리적 주인의식의 매개효과와 향상초점의 조절효과
The Effects of Authentic Leadership on Voice Behavior: The Mediating Effect of Psychological Ownership and The Moderating Effect of Promotion Focus
박상일(한국산업인력공단); 조준(한국산업인력공단); 윤동열(건국대학교)
36권 12호, 2183~2207쪽
초록
본 연구는 상사의 진성리더십이 조직 구성원의 발언행동에 미치는 영향과 이 관계에서 심리적 주인의식의매개효과, 향상초점의 조절효과를 살펴보았다. 이를 통해 리더의 진성리더십이 어떠한 경로를 통하여 조직에 성과를창출하는 구성원의 발언행동을 향상시키는지 확인하고자 했다. 진성리더십은 부하들이 스스로 업무를 수행할 수있도록 자율성과 재량권을 부여하고, 심리적 안전감을 가질 수 있는 환경을 제공하기 때문에 진성리더십은 부하들이리더와의 신뢰관계를 기반으로 개방적인 태도를 보이게 되며, 스스로 위험을 감수하며 행동하게 만들기 때문에발언행동을 유발하는 요인이 될 수 있다. 또한 심리적 주인의식이 리더의 진성리더십과 구성원의 발언행동에 영향을미치는 과정에서 영향을 줄 수 있는 변수임을 확인하고자 하였고, 구성원의 발언행동에 긍정적인 영향을 줄 수있는 상황적 변수로써 구성원이 인지하는 향상초점을 조절변수로 검증하고자 했다. 연구가설 검증을 위해 공공기관에 종사하는 부서장과 조직구성원이 각각 작성한 설문지를 조합, 동일방법편의문제를 해결하여 수집된 261부의 데이터를 SPSS와 AMOS 프로그램을 통해 분석하였다. 가설 검증 결과는 첫째, 리더의 진성리더십은 구성원의 발언행동에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 심리적 주인의식은 리더의진성리더십과 구성원의 발언행동 간의 관계에서 긍정적 매개효과를 갖는 것으로 나타났다. 셋째, 리더의진성리더십과 구성원의 발언행동 관계에서 향상초점 인식 정도가 조절효과로써 영향을 줄 수 있는 것으로 나타났다. 특히, 향상초점을 높게 인식하는 집단은 리더의 진성리더십이 향상됨에 따라 발언행동을 강하게 증가시켰다. 본 연구는 리더의 진성리더십이 심리적 주인의식을 거쳐 구성원의 발언행동으로 이어지는 과정을 검증했으며, 향상초점 인식에 따른 변화를 검증함으로써 진성리더십 관련 연구의 이론적 확장과 발언행동 등 구성원의 긍정적인태도를 유도하기 위한 선행요인을 확인했다. 또한 조직 내･외적인 환경에 능동적으로 대응하고, 조직 구성원의적극적 참여를 끌어낼 방안을 검토해 실무적 시사점을 제시했다는데 의의가 있다.
Abstract
This study examined the effect of the leader’s authentic leadership on the voice behavior of members of the organization, the mediating effect of psychological ownership, and the moderating effect of promotion focus in this relationship. Through this, the purpose of this study was to check how the leader’s authentic leadership improves the voice behavior of members who are creating results in the organ ization Authentic Leadership provides autonomy and discretion, and provides an environment for psychological safety so that subordinates can perform their tasks in a manner or procedure of their choice At this time, authentic leadership can be a factor in inducing remarks because it leads subordinates to have an open attitude based on trust with the leader and risks the disadvantages they can receive themselves. In addition, it was intended to confirm that psychological ownership is a variable that can affect the leader’s authentic leadership and the members’ voice behavior, and to verify the promotion focus that members perceive as a situation variable that can have a positive impact on the members’ voice behavior with the adjustment variables. In order to verify the research hypothesis, 261 copies of data collected by solving the problems of the same method by combining questionnaires prepared by department heads and organization members engaged in public institutions were analyzed through SPSS and AMOS programs. First, the hypothesis test result showed that the leader’s authentic leadership had a positive (+) effect on members’ voice behavior. Second, psychological ownership was found to have a mediating effect on the relationship between a leader’s authentic leadership and a member’s voice behavior. Third, it was found that the degree of promotion focus recognition in the relationship between the leader’s authentic leadership and the members’ voice behavior could affect the moderating effect. In particular, the group that highly recognized the promotion focus strongly increased the voice behavior as the leader’s authentic leadership increased. Through the research, the parameters of psychological ownership were examined in the influence path of the relationship, extending from the verification of variables related to the authentic leadership and voice behavior of members of public institutions with different characteristics from private enterprises. In addition, it was confirmed that the diffusion thinking and accepting attitudes of the members are important in order to create voice behavior. This study verified the process by which a leader’s authentic leadership leads to a member’s voice behavior through psychological ownership, and by verifying the change according to the perception of promotion focus, the theoretical expansion of the research related to the authentic leadership and the positive behavior of members such as voice behavior prior factors to induce attitudes were identified. In addition, this study is significant in that it presents practical implications for actively responding to the internal and external environments of the organization and eliciting active participation of members of the organization in order to maximize development and effectiveness.
- 발행기관:
- 대한경영학회
- 분류:
- 경영학