공공기관 구성원의 ESG 역할 과부하와 저항 개선 방안: 정부, 조직, 그리고 개인 관점의 완화 요인의 제안

Rapid environmental changes and the spread of viruses, among other international issues, are demanding the necessity of sustainable development in our society. Companies, as the main agents of production, are facing an environment where they must generate ESG management performance for their survival. The government of the Republic of Korea is mandating the establishment of ESG performance metrics for public institutions and promoting the adoption of ESG practices in the private sector. The purpose of this study is to identify the negative impact of public institution ESG management, which focuses on institutional evaluation, on organizational members, and to devise improvement measures. It aims to confirm that the government perspective (authenticity, clarity), organizational perspective (shared goal, justice), and individual perspective (cooperative orientation) can mitigate the negative impact of role overload on organizational members. This study conducted a survey targeting members working in public institutions with direct or indirect experience in ESG management, and 269 samples were used for hypothesis testing. The verification results confirmed that the clarity of the ESG policy, the shared goal, and justice each reduce the role overload of organization members. Additionally, individual cooperative orientation mitigates the negative impact of role overload on resistance. These findings contribute to establishing human resource management strategies necessary for enhancing ESG performance in public institutions by elucidating the causes of stress that may negatively impact ESG management and suggesting improvement directions from multiple perspectives.