종합사회복지관 종사자의 소진요인이 이직의도와 조직시민행동에 미친 영향

This study examines the impact of burnout, turnover intention, organizational citizenship behavior of burnout factors(work stress, organizational turn, role ambiguity, role conflict) in employee of the Integrated social welfare facilities. Three major findings are reported. First, work stress and role conflict in employee of the Integrated social welfare facilities affected burnout. Second, work stress, organizational turn, role conflict and burnout in employee of the Integrated social welfare facilities affected turnover intention. Third, burnout and turnover intention in employee of the Integrated social welfare facilities affected organizational citizenship behavior. Burnout factors which are analysis on the control effects to the impact of the relation of impowerment in employee of the Integrated social welfare facilities affected to differ work stress, burnout, turnover intention and organizational citizenship behavior.