집단의 사회적 네트워크의 다양성이 집단성과에 미치는 영향에 대한 상황적 효과에 관한 연구: 집단의 과업특성과 구조의 조절효과

In order for groups to successfully perform their tasks, they need to timely acquire information and resources needed for group tasks. The past studies have suggested that the social relations with diverse groups play an important role in acquiring information and resources in timely manner Therefore, this study looks to examine the influences of groups’ diverse social relations upon their performance. To get a better understanding of the effects of the diverse social relations on group performance, this study looks to examine how the characteristics of groups moderate the effect of social relations on group performance. We would like to put forward the task characteristics of groups as facilitating the conditions in which the benefits from the diversity of the groups’ social networks can be exploited. We are also going to propose the group flexibility in terms of group structures as the process to incorporate the benefits aquired from the diversity of social networks. This study tries to see how the task characteristics and group flexibility moderate the effects of diversity in social networks of groups on group performance. The results are as follows. First, the results showed that as relations with other groups are more diverse, and there are more leaders of the other group, team performance has also increased. Second, the task complexity and group flexibility moderated the effects of the diversity in networks on team performance. The results also revealed that as tasks become more complex, the relations with diverse groups exercised more negative influences on group performance, and as group flexibility becomes stronger, the relations with diverse groups were shown to exercise more negative influences on group performance.