조직문화와 조직시민행동이 조직성과에 미치는 영향 분석 - 지방의료원을 대상으로 -

The purpose of this study is to analyze impacts of organizational culture and organizational citizenship behavior on organizational performance. Particularly this study focuses on examining the relationship between organizational culture and organizational citizenship behavior. This study divides organizational culture into four subculture types: rational culture, group culture, hierarchical culture and developmental culture. It also separates organizational citizenship behavior into five factors: altruism, conscientiousness, courtesy, civic virtue and sportsmanship. The results of analysis show that organizational culture positively effects organizational citizenship behavior and organizational performance. In the impacts of types of organizational culture on organizational citizenship behavior, rational culture and group culture positively affect organizational citizenship behavior and hierarchical culture has a negative effect on it. Developmental culture, however, doesn't affect organizational citizenship behavior. The findings from this research are that local public hospitals should try to find organizational management strategies for changing organizational culture and enhancing organizational citizenship behavior. In particular, local public hospitals need to change organizational culture to enhance organizational performance through promoting organizational citizenship behavior.