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학술논문의료경영학연구2010.12 발행

병원 푸드 코트에 관한 사례 연구

A case study of hospital food court

김광지(동의대학교); 박기용(동의대학교)

4권 2호, 11~17쪽

초록

This study aims at providing marketers the useful clues to understand customers' selection attitude behavior of hospital food court. A case study examined yangsan busan university Hospital in the food court, korea. Data were collected from the hospital employees, patients, visitors. A result of analysis of the main for selecting a food court and the utility of each attribute, the most important factor comes price(+2.67), quality of food(+2.67), hygiene(+2.16), quality of service(+1.66), ambiance(+1.33) in that order. these result show that customers'(employees, patients, visitors) preference for food court is korean food.

Abstract

This study aims at providing marketers the useful clues to understand customers' selection attitude behavior of hospital food court. A case study examined yangsan busan university Hospital in the food court, korea. Data were collected from the hospital employees, patients, visitors. A result of analysis of the main for selecting a food court and the utility of each attribute, the most important factor comes price(+2.67), quality of food(+2.67), hygiene(+2.16), quality of service(+1.66), ambiance(+1.33) in that order. these result show that customers'(employees, patients, visitors) preference for food court is korean food.

발행기관:
경영연구원
DOI:
http://dx.doi.org/10.18014/hsmr.2010.4.2.11
분류:
의료경영

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병원 푸드 코트에 관한 사례 연구 | 의료경영학연구 2010 | AskLaw | 애스크로 AI