사용자 경험을 기반으로 한 제품 디자인 교육 프로세스에 관한 연구

The Department of Design exists between Art and Science and is becoming increasingly expanded and integrated through human-centered Methods like user experience design and service design. Today, especially, with a glutof products available in the market, customers’ needs have been a major consideration in business therefore, customer and user experience in their context receive attention customer and user experience in their context beyond sales. It not only results in profits but also delivers the aim of creating designs that touch the customers’ hearts. This paper proposes the ‘user experience-based product design process’ for training product designers with insight by reviewing the processes of three agencies who each have a different viewpoint about user experience design, namely Adaptive Path, IDEO, and InContext in design education. It includes methodology that is usable during each phase of the process, and a case study by design students. The aim of this process is to cultivate design thinking rather than create design output. We anticipate effective design education for training the capability what the design field wants to use this process.