외식기업의 핵심역량이 조직유효성에 미치는 영향 -패밀리레스토랑 중심으로-

The purpose of this study is to identify the relationship between core competency and organizational effectiveness in food service industry. This study further investigated effects of core competency on family restaurants, which are part of hospitality industry where its member’s organizational effectiveness is directly linked to the quality of its final products. To achieve such goals, in this study, theoretical structures of core competency defined by other researchers have been reorganized, and the research model and hypotheses were formed based on preceding studies about organizational effectiveness. Data were collected from employees of family restaurant through a survey in the form of a questionnaire. 300 samples were considered valid and analyzed. The result of this study generally supported the hypothesized model and provided strong support for the idea that core competency played a important role in ensuring organizational effectiveness which lead to organization performance.