The Characteristics and Control Devices for the Traditional and Electronic Inter-organizational Relationships

This study empirically examined the relationships among types of inter-organizational relationships(IORs), degrees of inter-organizational learning, trust and collaboration, and appropriate forms of IORs control devices in manufacturing firms. Based on the usage levels of inter-organizational information systems(IOSs) and traditional communication media (TCM) as well as the amount of transaction and management information exchanged between trading partners, the four types of IORs that have been suggested in the research of Choe(2008) were identified. The four types are: traditional market relationships, electronic links, strategic alliances, and virtual organizations. The results of cluster analyses represented the forms of IORs that may be similar to the four types of IORs. According to the results of this study, it was found that the levels of inter-organizational learning, trust and cooperation in electronic links are significantly higher than those in traditional market relationships. However, it was incompletely demonstrated that the degrees of inter-organizational learning, trust and collaboration in virtual organizations are significantly higher than those in strategic alliances. The results also showed that the output and behavior control devices are more utilized in electronic links or virtual organizations than in traditional links or strategic alliances.