Hotel Employees' Counterproductive Behaviors: Effects of Counterproductive Behaviors on Job Satisfaction and Turnover Intention
Hotel Employees' Counterproductive Behaviors: Effects of Counterproductive Behaviors on Job Satisfaction and Turnover Intention
정효선(경희대학교); 윤혜현(경희대학교)
21권 1호, 1~19쪽
초록
The purpose of this study is to understand interrelationships among employees’ counterproductive behavior, job satisfaction, and turnover intention in a deluxe hotel. A total of 330 employees in Korea participated. The results indicated a negative relationship between employees’ counterproductive behaviors and job satisfaction. In addition,employees’ counterproductive behaviors were positively associated with employees’ intention of leaving. Limitations and future research directions are also discussed.
Abstract
The purpose of this study is to understand interrelationships among employees’ counterproductive behavior, job satisfaction, and turnover intention in a deluxe hotel. A total of 330 employees in Korea participated. The results indicated a negative relationship between employees’ counterproductive behaviors and job satisfaction. In addition,employees’ counterproductive behaviors were positively associated with employees’ intention of leaving. Limitations and future research directions are also discussed.
- 발행기관:
- 한국호텔외식관광경영학회
- 분류:
- 관광학