호텔종사자의 윤리적 리더십과 조직몰입 및 개인인지사고특성과의 상관성 연구

This study analyzes how the employees’ perceived ethicality of employers’ leadership influences the employees’ organizational commitment in the hotel industry, as well as whether individual cognitive characteristics serve as a moderating variable in the relationship between ethical leadership and organizational commitment. Thus, this research conducted a survey on 297 subjects who work in the top hotels in South Korea, from June 25th 2017 to July 27th 2017. Following the experiment, structural equation modeling was used to analyze the causal relationship between ethical leadership and organizational commitment, as well as Multilevel Confirmatory Factor Analysis (MCFA) and Multigroup Structural Equation Model (MSEM) for verifying the moderating effect of individual cognitive characteristics. As a result, procedural justice, transparency, and integrity of ethical leadership was found to be influencing the employees’ organizational commitment. Moreover, within employees’ individual cognitive characteristics, sequential processing ability was found to serve as a moderating variable in between ethical leadership and organizational commitment. This study concludes by explaining how following research with consideration of different positions of hotel employees could contribute to obtaining a better understanding of effective human resource management.