e-Learning 품질이 사용자 만족 및 학습 근전이에 미치는 영향에 관한 연구: 항공서비스전공 학생을 대상으로

The purpose of this study was intended to identify the effect of the quality of e-Learning on user satisfaction and training near transfer in airline service major students. In order to achieve the results, 210 survey questionnaires were distributed from 6th May, 2020 to 19th May, 2020. Due to the reliability of data, 7 samples were discarded and 203 samples were put to actual analysis. Further results were produced by the researcher through conducting and analyzing via SPSS Ver. 21.0 statistics package. The results of the study are as follows. First, the quality of e-Learning which consists of system quality and service quality had significant effects on user satisfaction. Secondly, user satisfaction had significant effects on training near transfer. Thirdly, the quality of e-Learning which consists of system quality and service quality had significant effects on training near transfer. This study shows that In a new environment where everyone must perform e-learning, we must make every effort to improve e-learning quality to create continuous learning outcomes.