디자인 씽킹을 기반으로 저시력자를 고려한 UX 디자인 프로세스의 역할에 관한 고찰 -외국어 학습 애플리케이션에서 가독성 사례를 중심으로-

In the face of digital era, modern society is changing with the emergence of the Fourth Industrial Revolution. It is predicted that convergence of digital and physical worlds will take place in various fields such as distribution, public works, and education. In particular, the field of education is releasing a variety of digital educational applications through a digital revolution by combining technology. However, people with low vision are not considered as major users of digital environments such as the web and mobile. So, they have a hard time recognizing contents or texts in their mobile environment, thus resulting in digital gaps. This study began with discussing the role of the UX design process, raising the issue that the UX design offered in mobile applications excludes users with low vision. The purpose of this study is to discuss the role of the UX design process, which takes into account the readability of people with low vision, based on design thinking from humanistic perspective. Hence, this paper tried to analyze the learning application and draw up problems through existing web accessibility and prior studies, and then to propose a review on the role of the complemented UX design process based on design thinking. The results and content of the study are as follows: First, based on the design thinking from the humanistic perspective, this paper expanded the scope and the possibility of understanding people with low vision in the mobile environment. Second, through comparative analysis of cases of applications and reports by the Ministry of Science and ICT, the problems experienced by low vision people were derived. Third, the convergence of design thinking and UX design processes suggested the possibility that the UX process could include users with low vision through the humanistic perspective. Based on these studies, it is expected that the UX design process expands by considering the readability of people with low vision through a converged approach in applications in various fields.