유니버설디자인을 적용한 서울시 스마트버스정류장 무인정보단말기 디자인 제안

Recently, smart bus stops that apply smart technology are being installed nationwide. Information on public transport buses and kiosks provided in them needs to be correctly applied from the perspective of universal design because it is used by various types of citizens. This study was conducted to identify the information provision method provided by smart bus stops and the universal design of kiosks by conducting service safari and customer travel maps at bus stops installed in Seoul, and to propose a kiosk design with improved universal design. Studies have shown that wheelchair users have difficulty accessing kiosks and body reach for manipulation, and visually impaired people have difficulty recognizing information that focuses on kiosks positioning and visualization. Foreigners had problems recognizing accurate information if they did not support their own language. Also, there was a difficulty in efficiently installing information providing devices in a narrow space of a smart bus stop. To solve this problem, the functions of various existing devices were integrated into one kiosk, and the monitor of the kiosk was divided into three parts to present a design that applied the functions necessary for each screen. It is expected that the design of the kiosk presented in this study will be applied to the kiosk at the smart bus stops to be installed in the future, so that various bus users can use the bus conveniently.