A Study on Evaluation of Online Transaction System in MRO Supply Business

Purpose – Industries and company sizes are classified and segmented based on attributes of reason for not having an online trading system (NHOTS), and feature and patterns of all industries and company sizes are relatively evaluated by picturing appearance of proximities among industries and company sizes on the traits of quantitative evaluation. Research design, data, and methodology – This survey is conducted in 2019 mainly for companies that operate consumable materials delivery business, and the survey size is about 25,000 in advance (selected) and about 2,000 in the main survey. Using cluster analysis and multidimensional scaling, we derive the visualization of the homogeneous grouping of cases and the relationship structure between them. Result – Based on the attributes of reason for NHOTS, it is classified into three and four clusters for industry and company size, respectively, and the characteristics of each individual can be identified and mined. Conclusion – Small and medium-sized consumable material suppliers specialize in products rather than fierce pricing strategies or external expansion strategies and it is more effective to establish a plan to promote the growth of both large and small enterprises through cooperation with large corporations.