종업원의 직무능력에 미치는 교육훈련 요인에 관한 연구

In order to find out the educational and training factors that affect the improvement of employees' job skills, this study analyzed whether the educational and training factors affect the improvement of employees' job skills by dividing them into mandatory completion, education and training time, education and training direct expense ratio, and proportion of self-education and training programs. As a result of the study, it was found that the ratio of compulsory completion and self-education and training programs was the factor that influenced the improvement of employees' job skills. This means that employees' job skills are improved by requiring them to complete education and training or by increasing the ratio of the company's own education and training programs. IPA analysis showed that collective training of formal training, coaching and mentoring by bosses/colleagues, and sharing of knowledge and know-how among employees were maintained in the areas of superiority, domestic/foreign training and self-development learning were low priority areas, and in-house knowledge sharing through online/mail and non-formal training platforms. These findings have implications in that they presented specific measures and methods for education and training to improve employees' work skills for companies that conduct education and training.