기업 내 코디자인 촉진을 위한 디자인 도구와 이해관계자 참여에 대한 체계적 문헌 고찰

Compared to government or public sectors, companies tend to take a passive attitude towards collaboration through co-design. However, co-design activities within a company and the participation of internal stakeholders have a positive impact not only on the individual participants involved but also on the company's management. To establish the theoretical basis for co-design within business sectors, this study aims to specifically identify the design tools, types of participants, and levels of participation that typically arise during co-design projects in companies. To achieve the research objectives, a systematic literature review was conducted on a total of 12 case studies. The research results present an analysis of the types and characteristics of design tools used in co-design projects in companies, as well as the types of design tools, activity direction, participant scale, and level of participation by participants and designers that are appeared in each design phase. From the research results, it was effective to use templated or readymade tools to promote the active participation of participants, In particular, the templated tools led to active participation in activities where both internal and external stakeholders participate together. This study is significant in that it focuses on co-design projects specifically conducted in companies that have not been heavily researched, and derives qualitative data on specific tools and participants, presenting concrete analysis results.