전자상거래시대 국내 택배업의 현황과 추후 과제

Recently there are much changes of logistics environment such as integrated logistics information system, the rapid growth of the domestic and international small package express service and third party logistics with Electronic Commerce. At this time it is very important to deliver to customers the goods sold through Electronic Commerce speedy, accurately and safely. That is to say, the role of small package express service is very important in the Era of e-Commerce. The bottlenecks of small package express service in the circumstances of Electronic Commerce are the weakness of Electronic Commerce operating company and small package express service provider, the shortage of distribution centre and cargo terminal, the shortage of skilled man with related small package express service etc. So, I suggested that for activation of Electronic Commerce it is necessary to strengthen the strategic alliances, introduce GPS and use the third party logistics positively in the side of small package express service provider. And it is necessary to prepare for the settlements of traffic problems, support the introduction of integrated logistics service, logistics information system, deregulate restriction such as weight limit of vehicles in the side of the government. And for government to support throughout extending nation’s SOC, deregulation, support to small package express service terminal, permit to stopping & parking in downtown, to abolish a no passing zone, permit to be employed foreigner. Also this service involves ensuring that the product will arrive when wanted, and in an undamaged condition.