리더-멤버 교환, 셀프 에피커시, 조직시민행동의 관계

The purposes of this study were to understand the relationships among the variables, and to analyze the moderating effects of self-efficacy. Especially, this study examined self-efficacy as a moderator on the relationships between the quality of leader-member exchange and organizational citizenship behavior. Both of the quality of leader-member exchange and self-efficacy had significant relationships on the organizational citizenship behavior. This study measured the moderating effect of self-efficacy using hierarchical regression method. Based on survey data, it was found that self efficacy generally moderated the relationships between the quality of leader-member exchange and organizational citizenship behavior. Results indicated that self-efficacy moderates the relationships between the quality of leader-member exchange and altruism, between the quality of leader-member exchange and courtesy, between the quality of leader-member exchange and civic virtue. This study revealed that respondents with strong self-efficacy reacted more positively in terms of altruism than did those reporting low levels of efficacy.