부산항만공사(BPA)의 도입성과와 그 영향요인

Busan Port has launched Busan Port Authority(BPA) on 16th january in 2004 for the first time in korean maritime history. Port Authority(PA) systems have been regarded as one of the efficient ways of port administration. So, This study is aim to put forward feasible policy suggestions that can guide BPA in more desirable direction by analysing its performance and influencing factors. The empirical results and implications are as follows. First, the greater traits of agency head, the greater BPA's performance. Second, the greater coordination with related agencies and rational application of law, the greater BPA's performance. Third, the greater customer orientation and employee's empowerment(total involvement), the greater BPA's performance. Forth, the greater new business or service, he greater BPA's performance. Finally, in order to maximize the performance, then, this study suggests that the current port authority law, which empowers central government to control the entire operation and management of port, should be amended to increase the port autonomy by allowing PA to control the management and operation. Additionally, for the enhancement of the competitiveness of the port of Busan and the successive operation of BPA, it emphasizes the reorganization of port and logistics-related administrative body of Busan city and the building of cooperative system between the local government and BPA.