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학술논문경영학연구2007.06 발행KCI 피인용 31

직장여성의 외모가 승진에 미치는 영향 -자아존중감과 대인관계수준의 매개역할을 중심으로-

The Effects of Physical Attractiveness on WomenEmployees’ Promotion:The Mediating Role of Self-Esteem and Interpersonal Relations

임창희(홍익대학교)

36권 3호, 597~621쪽

초록

직장인의 외모가 채용시에는 물론, 승진과 보수, 직장에서의 대인관계 등에 이르기까지 폭넓게 영향을 미치는 것으로 알려져 있음에도 불구하고 우리나라 기업현실에서 본격적으로 연구된 경우는 많지 않은 것 같다. 본 연구는 외모에 민감한직장 여성들을 대상으로 외모가 매력적일수록 승진에 긍정적 영향을 미치지만 이들 사이에 자아 존중감과 대인관계 수준이 매개할 것이라는 가설을 검정한 것이다. 연구방법으로는 선행연구들을 토대로 가설과 연구모형을 정립한 후, 서울과 수도권 지역의 기업, 연구소 등에서 근무하는188명의 여성 직장인들로부터 수집한 설문 응답 자료들을 분석하여 가설을 검정하는 서베이법(survey research)에 의존하였다. 변수들은 모두 응답자의 주관적 평가를 기초로 측정하였으며 변수들 간의 구조모형을 여러 개 만들어 이를 비교함으로써 외모는 자아존중감과 대인관계의 매개를 통하여 승진에 영향을 준다는 사실을 밝히고자 했다. 뿐만 아니라 두변수의 매개는 동시적인 것이 아니라 순차적으로 연결되어 있음도 어느 정도 입증하였다. 자료의 통계처리는 AMOS 4.0 과 SPSS 12.0 버전을 사용하여 측정치들의 확인요인분석, 모형들의 적합도분석, 구조모형의 비교분석 등을 통하여 가설을 검정하였다. 이로써 외모, 자아존중감, 대인관계, 승진의 단편적인 관계들을 하나의 인과모델로 묶음으로써 이들 변수들 사이의 관계에 대한 통합적 관점을 제시하였으며, 신체적으로 매력적인 여성들이 직장에서의 성공과 관련이 있다면 단지 외모의 매력때문만이 아니라 외모가 자아 존중감이나 대인관계에 긍정적으로 영향을 미치기 때문이라는 사실을 밝혔다. 그 외에 연구의 시사점과 한계점, 그리고 미래 연구자들을 위한 제언을 결론에 제시하였다.

Abstract

Recently there have been efforts to develop linkages between some of major lines of work in status characteristics theory(SCT) and personal traits, especially physical attractiveness. For example, there seems to be a societal impression that pretty women are more successful in workplace. So, in our country working women have become increasingly concerned about their physical attractiveness, Since it is assumed that they will need physical attractiveness and it will be up to the individual to adjust her behavior in order to obtain a job or promotion, to develop a career and to increase her confidence. It is also known that physical attractiveness influences on worker’s hiring, promotion, earings, and interpersonal relations significantly. The purpose of this study is to prove that physical attractiveness of women employees influences on their career success, and that self-esteem and interpersonal relations have a mediating role between physical attractiveness and promotion by test of the hypotheses - working women’s self satisfaction of physical attractiveness will be related to promotion positively and this relationship will be mediated by their self-esteems and interpersonal relation skills. We hypothesized the following and the following hypotheses were divided into several sub-hypothesis to facilitate assessment. - Physical attractiveness(face and fatness) and status characteristic(age) will be significantly correlated with self-esteem, interpersonal relation skill, and promotion. - Self-esteem and interpersonal relation will be significantly correlated with promotion. - Self-esteem and interpersonal relations will mediate the relationship between face, fatness, and age and promotion in female employees. In order to achieve our research purpose, literature review and survey research technique were conducted. To identify all possible studies of the relationships between physical attractiveness and various criteria that indicate the satisfaction with promotion(self-esteem, interpersonal relation skill), several databases were searched in the process of our model identification. In addition to the questionnaire searches, the reference lists of reviews of the literature were examined. These efforts of searches resulted in our equation model specification. Most articles contained correlations or information that could be translated into correlations. And the data obtained from 188 female workers who are working in divers organizations in the Seoul metropolitan area are analyzed with the statistical program AMOS 4.0 and SPSS 12.0K for Windows. Structural equation modeling which is not traditional analysis method was used in analyzing hypotheses considering debates regarding methodological rigorousness in current researches field in status characteristics theory or status performance expectation states theory. The result of the empirical analysis are as follows; as early organizational study observed, female worker’s self satisfaction of physical attractiveness is related to satisfaction with promotion positively and this relationship is mediated by self-esteem and satisfaction with interpersonal relations. Path analysis showed that the interrelation of physical attractiveness, self-esteem and interpersonal relations and their relation with promotion are explained to a certain degree by the proposed model. Though this study contributed both academically and practically, it has some limitations, Assessment on variables was done by direct reports of the respondents, for example, which the objective level of the physical attractiveness and promotion can be different compared with respondents’ self assessment. So our process of model verification is not free from the common methode variance problem. Theoretically, it is important to understand how and why physical attractiveness affects working women’s success in the aspect of promotion in business organization. Practically, it is important for managers to know whether physical status of employees affects performance because it proxies self-esteem and excellent interpersonal relation skill or wether their physical attractiveness acts independently of these processes. The results presented in this article clearly suggest that physical attractiveness affects employee’s self-esteem and workplace interactions and therefore is worthy of continued scholarly investigation.

발행기관:
한국경영학회
분류:
경영학

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직장여성의 외모가 승진에 미치는 영향 -자아존중감과 대인관계수준의 매개역할을 중심으로- | 경영학연구 2007 | AskLaw | 애스크로 AI