스포츠 조직 내 시간제 근로자들의 멘토링, 직무만족, 그리고 조직시민행동

The purpose of this study was to examine the relationships among career function of mentoring, psychosocial function of mentoring, job satisfaction, and organizational citizenship behavior of part time workers in a sport organization. This study used social learning theory to explain the relationship between mentoring and customer citizenship behavior. A total of 227 subjects were collected from the part time workers in Korea Racing Association(KRA). Among them, 199 subjects, who have experienced mentoring in their work environment, were used for the data analyses. The instrument included measures of mentoring categorized by career function and psychological function(Noe, 1988; Viator, 2001), job satisfaction(Lucas, Babakus, & Ingram, 1990), and organizational citizenship behavior(MacKenzie, Podsakoff, & Fetter, 1993). The results using structural equation model indicated that perceived psychological function had effects on job satisfaction and OCB directly while perceived career function did not affect job satisfaction and OCB. Job satisfaction of the part time workers was also an antecedent of OCB. The discussion of results and implications were provided.