공무원단체교섭 실무자의 협상역량 강화를 위한 정책적 제언-공무원의 인식을 중심으로-

This study analyzed the perceptions of central and local governments' labor relations officials to have completed the courses of public labor relations programs, government officers in non-charge of labor relations, and civil servants union representatives as for the negotiation competency required to officials in charge of public labor relations. The results of analysis point to several important issues. empirical analysis results and first, for negotiator's competency required in order to achieve a successful civil service labor relations included ① the knowledge as for collective bargaining procedures and methods, ② the knowledge for collective bargaining issues, and ③ the understand for Win-Win bargaining models. Second, for the academic background of public labor relations officials required to achieve successful civil service labor relations a bachelor degree, For any academic major preferred law, For an ex-career of the responded for the experienced official who dealt with labor-management relations before third, for the items required in order to improve the civil service labor relations officials' ability, respondents pointed to several suggestions, including the establishment of the professional positions for civil service bargaining in government, the development of training programs suited to civil service labor relations officials, the financial support to a network building of civil service labor relations experts, the active hiring for civil service labor relations experts, the development of a new negotiation culture to improve a ability to conduct collective bargaining, and the bringing up of the officials with professional skills to conduct negotiations through training programs.