조직 내 갈등이 조직구성원의 직무태도에 미치는 영향에 관한 연구

The organization consists of individuals and groups. Every organization has its own pattern of values and goals, doing a variety of interactions between individuals and groups. Conflict arises from these constant interactions and exists in any type of organizations in terms of task related or non-task related conflict through the social relationships. As a result, individuals deal with conflicts in their organizations as well as in their lives. In addition, conflicts can have positive and negative outcomes in organizations and can be dysfunctional if the degree of conflict gets more intensified. The specific purposes of this study were as follows. The first purpose is to investigate the effect of organizational members' perception of conflict in organization ­ task conflict and relationship conflict ­ on their level of job satisfaction and turnover intentions. The second purpose is to test the moderating effects of task interdependence between organizational members' perception of conflict in organization and their attitudes. The main results are as follow. First, organizational members' perception of task conflict and relationship conflict was negatively related to their job satisfaction. Second, organizational members' perception of task conflict and relationship conflict was positively related to their turnover intentions. Finally, task interdependence only had moderating effects of the relationship between relationship conflict and their attitudes.