근로자의 성향적 특성과 직무소진의 관계:자기효능감의 조절효과를 중심으로

This study examined the relationships between dispositional traits(positive affectivity and negative affectivity) and job burnout, and the moderating roles of self-efficacy in those relationships. The data was collected from 211 office workers in 15 large stock companies. The data collection instrument for the job burnout used Maslach Burnout Inventory(MBI: 1981). This study measured the moderating effect of self-efficacy using the hierarchic regression approach and one-way ANOVA. The result of this study is summarized as followings.First, regressions showed that dispositional traits affected significantly to job burnout.Second, the self-efficacy moderated the relationships between the positive affectivity and the depersonalization, but didn't moderate the relationships between the positive affectivity and the other factors of job burnout. On the other hand, the self-efficacy moderated the relationship between the negative affectivity and the depersonalization. And the self-efficacy moderated the relationship between the negative affectivity and the low personal accomplishment, but didn't moderate the relationships between the negative affectivity and the emotional exhaustion. These results suggests that negative affectivity shows more strong relationship than positive affectivity in respect of the moderated variables and job burnout.