조직변화에 따른 구성원 반응의 영향요인에 관한 연구

This study examines the impact of change-related contingent variables(perceived job security, procedural justice, and external opportunity) on job attitude(organizational commitment, job satisfaction) following organizational change and the moderating effects of supervisory support on their relationships. There are six hypotheses based on literature reviews and tested by data from questionnaire survey. Results from a sample of 352 participants across 8 financial institutions in Seoul generally supported our predictions. Findings suggested that perceived job security and procedural justice influenced on organizational commitment and job satisfaction positively and external opportunity influenced organizational commitment and job satisfaction negatively as multiple regression analysis. As hypothesized, supervisory support moderated several of the relationships between contingent variables and job attitude. Finally, theoretical and practical implications and suggestions for future research are discussed.