비과업행동 연구의 체계화를 위한 제언

In spite of the quantitative increase shown in existing studies on non-task behavior, there have been several shortcomings in the quality of the research. The aim of this paper is to address these problems. This study is largely divided into two parts. The first part reviews literature in job performance, and through examining the literature, aims to gain a fuller understanding of the theoretic background behind the discussion on non-task behavior. This is because concepts associated with non-task behavior originally began as a category under job performance. The second part deals with suggestions for the development of non-task behavior research, and divided into three areas. First, it deals with the establishment of a system for classifying job behavior. Here, a system is proposed, by which the varied job behavior of each person can be classified. Second, it tries to clear up the confusing terminology used for job behavior. Using the aforementioned system of classification, the various job behavior-related terms found in existing studies are clearly arranged. Third, it tries to make comparisons between similar terms. More than a simple problem of etymology, we aim to clarify the difference between concepts that have similar definitions. Through the methods mentioned above, this study shows that, theoretically, the concepts that are represented by OCB not only come under the larger category of non-task behavior but also show a surprisingly close relationship with other job behaviors. The paper ends with suggestions for future research directions.