호텔회계정보시스템 품질변수가 만족도에 미치는 영향에 관한 연구

Because of rapid changes on the economic environment and the strong competition, the existing hotel service business makes steady progress from the simple decision-making and reporting to strengthening the competitiveness by supporting the hotel business.In hotel accounting service, efficient accounting information system has to be established and utilized to cope with opening accounting service market through diversifying service and reconsidering competitiveness.But in hotel accounting service, the establishing and utilizing information system relatively fall behind profit-enterprise, and study for the performance model about accounting information system used in hotel service business is not enough yet. The purpose of this study is how the accounting information system has been efficiently utilizing in hotel accounting service in Korea and analyzing the actual status of utilizing information system in hotel accounting service, and verifying whether accounting information system quality variables (system quality, information quality, service quality), have influence on the user satisfaction of the accounting information system.For this purpose, accounting information system quality variables(system quality, information quality, service quality) are chosen from the existing study to use questionnaire.Result of this study, the hotel service business in Korea are easy to operate and manage and to fit into a new environment change on system quality, have the asked information believing and exacting on information quality, and satisfy the supports and the staff's ability of the service company on service quality.Therefore hotel accounting information system quality variables have the effect on the performance of system.