인수합병과정과 이후 통합행위에 대한 구성원 지각이 조직시민행동에 미치는 영향

This study examines effects of employees' perception on integration practices during and after merger and acquisition(M&A) on their organizational citizenship behavior (OCB). The study also aims to analyze mechanisms by which the integration practices affect employees' OCB directly and/or indirectly through the mediating effect of organizational commitment. Despite the importance of the integration practices, few studies empirically test whether and how the integration action affect employees' behavior, particularly of a merged firm. This study is to fill the gap by examining effects of the integration practices on employees' OCB. This study selects four practices as the integration practices, including M&A transparency, procedural justice, job security, and empowerment. We formulate and test a research model. The model includes independent variables, i.e. M&A transparency, procedural justice, job security, and empowerment, a mediating one, organizational commitment, and a dependent variable, employees' OCB. In order to test the model, hierarchical regression tests were conducted for the data obtained from 245 employees. The result of the empirical analysis shows that job security have a significant and positive effect on OCB, and four OCB's sub-constructs variables including altruism, courtesy, conscientiousness, civic virtue. As not expected, empowerment have a significant and negative effect onsportsmanship,conscientiousness, but have no significant effect on OCB. In addition, this study presents job security has an impact on OCB indirectly through the mediating effect of organizational commitment, and on the four OCB's sub-constructs variables indirectly.