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학술논문경영과 정보연구2008.06 발행KCI 피인용 2

e브랜드 자산 구축과정에 있어 소비자의 체험적 요소들의 영향에 대한 연구

The Effects of Consumer's Experiential Factors on the Building Process of Online Brand Equity.

김문태(부산카톨릭대학교); 김용호(부산가톨릭대학교); 옥정원(부산카톨릭대학교)

25호, 115~142쪽

초록

Much attention has been devoted recently to the concept of brand equity. The Definition of brand equity is the added value with which a brand endows a product. From a consumer’s perspective, this added value can be viewed in terms of enhancing a consumer’s ability to interpret and store large amounts of information about a product. Online, several different approaches are also need to enhance brand equity of website. Noteworthy, significant research has not been conducted on the effectiveness of experiences in websites. As such, several researchers are discussing mainly as strategic alternatives that websites can use to build brand equity. This article explores the roles of many online brand experience variable like attention, arousal, telepresence, and flow on brand equity factors. And findings show that these kinds of experiences variable can be major factors that lead the better brand association, strong brand loyalty and brand equity.

Abstract

Much attention has been devoted recently to the concept of brand equity. The Definition of brand equity is the added value with which a brand endows a product. From a consumer’s perspective, this added value can be viewed in terms of enhancing a consumer’s ability to interpret and store large amounts of information about a product. Online, several different approaches are also need to enhance brand equity of website. Noteworthy, significant research has not been conducted on the effectiveness of experiences in websites. As such, several researchers are discussing mainly as strategic alternatives that websites can use to build brand equity. This article explores the roles of many online brand experience variable like attention, arousal, telepresence, and flow on brand equity factors. And findings show that these kinds of experiences variable can be major factors that lead the better brand association, strong brand loyalty and brand equity.

발행기관:
대한경영정보학회
DOI:
http://dx.doi.org/10.29214/damis.2008..25.005
분류:
경영학

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