개인성격이 직무만족에 미치는 영향에서의 정규직과 비정규직의 조절효과 -특급호텔을 중심으로-
The Effect of the Personality on the Job Satisfaction in Hotel Service Employee: Moderating Effect by Regular Workers and Non-Regular Workers
이정실(동명대학교)
22권 4호, 117~133쪽
초록
This paper aims to investigate the moderating effect of regular workers and non-regular workers on job satisfaction in hotel service employee. And to identify how personality work to the job involvement and eventually impact the job satisfaction. The detailed factors regarding personality is classified based on the related literatures. Furthermore, the hierarchical regression analysis is used to analyze the extent to which the factor affect job satisfaction. The samples used for data analysis are 298 workers working for ten deluxe hotels including 138 regular workers and 160 non-regular workers. Research findings reveals that personality is major to influence on the organizational commitment. Also, the organizational commitment is major determinant to on the job satisfaction. In addition, work status has moderating effects between personality and organizational commitment, and between organizational commitment and job satisfaction
Abstract
This paper aims to investigate the moderating effect of regular workers and non-regular workers on job satisfaction in hotel service employee. And to identify how personality work to the job involvement and eventually impact the job satisfaction. The detailed factors regarding personality is classified based on the related literatures. Furthermore, the hierarchical regression analysis is used to analyze the extent to which the factor affect job satisfaction. The samples used for data analysis are 298 workers working for ten deluxe hotels including 138 regular workers and 160 non-regular workers. Research findings reveals that personality is major to influence on the organizational commitment. Also, the organizational commitment is major determinant to on the job satisfaction. In addition, work status has moderating effects between personality and organizational commitment, and between organizational commitment and job satisfaction
- 발행기관:
- 한국관광연구학회
- 분류:
- 관광학