환경불확실성, 정보기술과 조직구조가 물류성과에 미치는 영향

This paper investigates the relationships among environment uncertainty, information technology(IT) and organization structure, and suggests logistics strategies that would help achieving the logistics goals. Being inconsistent with the previous studies, it is not enough to pursue fit between environment uncertainty and IT or IT and organization structure separately. Instead of this, this study found that it is necessary to achieve the fit among these three variables in order to achieve a better logistics goals, and this logical suggestion is a critical contribution which is contrary to the previous studies. This study use the Korean listed firms as a research sample. Once the firm agreed to participate, researcher have visited logistics divisional managers within the firm to administer the questionnaires. The questionnaires are primarily designed to collect information about the independent and dependent variables. However, an opportunity to interview many of the leading authorities in logistics management system also provided an excellent opportunity to gather additional insight into the logistics management systems. A total of 500 questionnaires were sent out on January, 2009. 236 valid responses have been collected. The findings can suggest for logistics strategies setting as followings. Firms with high harmony between environmental adaptation and IT fit were significantly better in the logistics performance than firms with low harmony. Unless the harmonization is achieved, it is primarily required to reach the environmental fit which has the applicability to the environment with the adaptation between environment uncertainty and IT. Then the IT adaptation is achieved and the logistical performance can be maximized.