유연 자동화와 숙련 성격의 변화 - 현대자동차 차체공장의 시스템조정 노동을 중심으로 -

This paper aims to explain how the production laborers at the body shop of Hyundai Motor Company is experiencing with their skills, responding to the development of flexible production system. From the perspective of “systemic rationalization” theory, Hyundai Motor Company has developed its production system that less depends upon the human factor. As the degree of flexible automation has increased, the importance of “system regulation” work has increased to operate and maintain the production facilities without interruption. In Hyundai production system, the indirect workers who take charge of maintenance and quality control are leading roles in system control work, while the direct workers, especially the keeper and shop floor supervisors, are assisting the jobs of indirect workers, monitoring production facilities and doing preventive maintenance job The production process engineers who technologically take charge of the body shop are coordinating different jobs of production laborers, communicating with other departments including research centers and production technology headquarters in the company. However, the sustainability of Hyundai's production system is questionable, because only small portion of production laborers as well as a few of engineers are doing “system control” work without taking sufficient education and training under the high pressure to keep high performance of Hyundai production system.