외식종사원의 직무특성지각이 조직몰입에 미치는 영향 연구: 조직후원인식 조절효과 검증

The purpose of this study is to investigate effects of perception of job characteristics of foodservice employees on organizational commitment and moderating of perceived organizational support on effective relation between job characteristics and organizational commitment. For empirical analysis, the sample of 366 subjects were conducted of reliability and factor analysis to be examined variables, and multiple regression analysis was used for hypothesis verification. According to the results of this study, as for the perception of job characteristics of foodservice employees, feedback, task significance, and task identity autonomy (in order), had significantly positive effects on organizational commitment, while the perceived organizational support had positive moderating effect on relation of task identity autonomy and organizational commitment. Conclusively, the job characteristics of foodservice employees was the antecedent variable of organizational commitment. In particular, foodservice employees had stronger attachment to their organizations as they highly perceive feedback and task significance. As for the relation between task identity autonomy and organizational commitment, the employees had more positive attitude as members of organizations via perceived organizational support.