심리적 계약위반이 반생산적 과업행동에 미치는 영향에 관한 연구 : 신뢰를 중심으로

Attempting changes is necessary for organizations to survive in the business world, but the members in the organizations may recognize it violation of existing contract of employment and when they think it is to promote insecurity about their jobs and feel sense of betrayal on it, the original goals to raise effectiveness in business will not be achieved and it can cause side effects such increase of psychological expenses to solve out chilling effects of the members or decrease of the will for work. Therefore, in order to realize the purposes for new changes in business that the organizations hope, systematic understanding of the members in the organizations on psychological contract and setting up alternatives are required. Accordingly, in many organizations, they don't select the employees that are likely to have such inclination in their recruitment or introduce several systems not to make them act against their duties in the process of education and its assessment. Existing studies on it suggest that counterproductive work behavior such as absence and separation from their works happens, when there is a psychological contract violation. This study is to objectively verify how psychological contract violation has effect on counterproductive work behavior of employees, according to emotional state and task characteristics of the members in the organizations and also, in order to know whether it can have effect on organizational and interpersonal counterproductive work behavior, when they are aware of psychological contract violation, verification of it was carried out based on trust, which is a parameter.