차세대 정보가전 제품의 사용자 중심 디자인 및디자인 지식의 획득, 저장, 활용을 위한 지식관리시스템 개발

This paper developed the next generation information appliances by user-centered design, stored the knowledge designers used in the design process, and developed a knowledge management system for supporting knowledge users to develop their own product ideas. In order to develop new product ideas required by the users, this paper applied a scenario-based design and an ethnographic study. Because scenario-based design develop new product ideas based on hypothetical user action scenarios, it was required to check the validity of the user needs and the ideas acquired from the scenarios by using ethnographic study and interviewing real users. This paper stored the designer's knowledge in knowledge bases and linked the knowledge was connected in the design process. The links help the knowledge users trace the design process, get the design knowledge, and develop their own product ideas. They can evaluate the validity of the existing or their own ideas by using the ethnographic study knowledge. hey can evaluate the validity of user needs and find the design and usability problems by using the design mockups and videos stored in the new emotive life knowledge which help them indirect experience of using them. can evaluate the technological feasibility of new product ideas by using the survey knowledge of technology developments of information appliances. This will make the results from this research not confined to a case study of product development but extended to playing a role of facilitating the development of the next generation information appliances.