Differences in Uses of Information Technology (IT) between in General and for Trip Purposes: Do Obstacles to Use IT during Trips Exist?

With rapid growth in technology use in travel contexts it is essential for tourism providers to understand traveler's uses of information technology. This study was designed to explore any differences in uses of information technology (IT)between in general and for trip purposes. Also, this study discussed travelers' information technology uses on a daily basis and obstacles to use information technology during their vacations. Results of this study showed information technology was used more for general purposes compared to trip purposes and only digital camera appeared to be used slightly more for trip purposes than general purposes. Traveler's comments according to seven dimensions illustrated that it is important for IT providers to make the devices/services more reliable across geographic areas. It is concluded that use of mobile devices/services in general may be reaching maturity, however still few travelers carry information technology with them on trips due to technical or non-technical issues.