창업지원서비스 만족도에 대한 탐색적 분석 -전북지역 BI 입주기업을 중심으로-

This research conducts exploratory analysis for support services satisfaction of ventures at business incubators(BI) in Jeonbuk area. We investigate significance of move-in motives for ventures, detect major factors of support services satisfaction through factor analysis, examine the awareness of support services satisfaction according to growth stages, move-in periods,and business types of ventures, and identify difficulties of ventures. Office space and rental cost were the most important motives among move-in motives of ventures. As a result of exploratory factor analysis for support services satisfaction, four factors were identified as follows: rental cost and business facilities support service,technology development facility and man power resource support service, education․marketing․technology development and network support service, and finance․accounting․law support service. There was a significant difference among growth stages for technology development facility and man power resource support service. There were significant differences among move-in periods for rental cost and business facilities support service and education․marketing․technology development and network support service. There was a significant difference among business types of ventures for technology development facility and man power resource support service. Financing and accounting were the most difficulties among others. It is necessary for local governments involved to create jobs, develop local economy, and construct strategic incubator clusters in Jeonbuk area. It is required that business incubators provide appropriate support business with the ventures growth potential according to demands of growth stages.