스마트폰 어플리케이션을 이용한 외식정보검색경험에 따른 사용용이성이 가치 및 만족에 미치는 영향의 비교연구
The Comparative Study on the Influence of Easiness to Use Smart Phone Application based on the Experience of Searching Restaurant Information on Value and Satisfaction
김기진(영남대학교); 성태종(한국국제대학교); 이원갑(계명문화대학)
14권 5호, 113~131쪽
초록
This study was to examine the influence of easiness to use smart phone application on value and satisfaction and the difference in the influence of it based on the experience of searching restaurants information. The first survey was conducted to university students and office workers who experienced in searching restaurant information through smart phone application more than once who lived in Seoul Gyeonggi, Daegu Gyeongbuk, and Busan Gyeongnam. Also, additional survey was conducted with snowball sampling to the users of smart phone around participating respondents. The survey was carried out for a month from January 3 to February 3, 2011, and 264 questionnaires were used for final analysis with IBM SPSS 19.0 and IBM AMOS 19.0. As a result,the function of searching restaurants, communication, the easiness to select menu have a significant effect on value for searching restaurants information. Also, the function of searching restaurants, practicality, communication,easiness to select menu have a significant effect on satisfaction. In addition, it was found that the influence of the function of searching restaurants on value is greater than low group in the experience of restaurants information search.
Abstract
This study was to examine the influence of easiness to use smart phone application on value and satisfaction and the difference in the influence of it based on the experience of searching restaurants information. The first survey was conducted to university students and office workers who experienced in searching restaurant information through smart phone application more than once who lived in Seoul Gyeonggi, Daegu Gyeongbuk, and Busan Gyeongnam. Also, additional survey was conducted with snowball sampling to the users of smart phone around participating respondents. The survey was carried out for a month from January 3 to February 3, 2011, and 264 questionnaires were used for final analysis with IBM SPSS 19.0 and IBM AMOS 19.0. As a result,the function of searching restaurants, communication, the easiness to select menu have a significant effect on value for searching restaurants information. Also, the function of searching restaurants, practicality, communication,easiness to select menu have a significant effect on satisfaction. In addition, it was found that the influence of the function of searching restaurants on value is greater than low group in the experience of restaurants information search.
- 발행기관:
- 한국외식경영학회
- 분류:
- 관광학