성과관리시스템 성공적 관리방안

The purpose of this study is to analyze the factors influencing on the system performance and business performance of the PMS(performance management system). In this study independent variables used are perceived voluntariness and self-efficiency as personal characteristic factors, and CEO's support, participation of employees, and education and trainning as organizational characteristic factors. PMS diffusion and satisfaction were used as parameter variables and business performance(financial and non-financial performances) were used as dependent variables. This study based on 262 survey questionaire data collected from the 186 listed companies in Korea, and used AMOS 18.0 statistical package and structural equation model for hypothesis tests. The findings showed that all factors affected the diffusion of the PMS, perceived voluntariness, participation of employees, and education and trainning affected the satisfaction of the PMS. Only perceived voluntariness and participation of employees affected financial performances, perceived voluntariness, CEO's support and participation of employees influenced on nonfinancial performances. These results imply that to the successful settlement of the performance management system and the improvement of business performance through this, organizations have to make managerial efforts for members having an active mind to adopt PMS.