카지노 종사원의 소진이 직무만족과 조직몰입에 미치는 영향

The purpose of this study is to investigate the effect of burnout by casino's employee on job satisfaction, and organizational commitment. This study has tried to demonstrate the importance of burnout controlling through examination of burnout. Based on literature review, burnout is divided into three factors: emotional exhaustion,depersonalization, and reduced personal accomplishment. To achieve the aim of this study, Amos 5.0 program was used to conduct a confirmatory factor analysis and the path coefficient analysis assess a goodness-of-fit for each casual model. Also, to measure these hypotheses, total 300questionnaires were handed out and finally 195 questionnaires were used for the analysis. This study derived suggestions as follows. First, among the casino employee's emotional exhaustion and reduced personal accomplishment had significant negative influence on job satisfaction. However, the factor of depersonalization had not significant effect on job satisfaction. Second, job satisfaction leads organizational commitment positively. Third, according to the t-test ,between two groups which are service employee group and office work employee group had significant difference on job satisfaction and organizational commitment.