DEFENSA AL CONSUMIDOR EN ARGENTINA DEUDA CULTURAL. POTENCIAL EDUCATIVO

This essay explains Argentina’s laws and cases on the subject of consumer protection. In the city of Lujan, province of Buenos Aires, the procedure mainly involves arbitration and mediation, rather than court trials. This procedure is very efficient in that it gives a relief to the complaining plaintiff within 5 months. Such procedures to assist consumers exist in Argentina’s cities, municipalities, provinces and national levels. Surveys report that satisfaction level is very high among the complainants who have used the system. The principal issue is that of increasing awareness regarding the system to the citizens, culturally and educationally to reach out to all Argentinians. This kind of development provides the basis for the society’s democracy as well. Currently, only a few number of Lujanese citizens know about the system. The government should make efforts to improve the procedures and educate its citizens. Historically speaking, the way that the consumer protection system is working out in Argentina, is a pleasant surprise to a country that has been rigged by lack of trust in the legal system. The new but highly efficient consumer protection procedure in Argentina carries many meanings to its citizens wishing for democracy. The final answer is to be found in the education.