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학술논문중소기업연구2012.12 발행KCI 피인용 2

기술창업기업에서 정보기술이용 특성과 경영성과 간의 관계에 대한 연구

A Study on the Relationship between the Characteristics of Information Technology Use and Performance in Technology Based Start-up Companies

최태문(한국지식산업혁신재단); 조성의(경상대학교)

34권 4호, 39~55쪽

초록

본 연구는 기술창업기업에서 다양한 정보기술이용 특성이 기업의 경영성과에 어떤 영향을 주는지 연구해 보았다. 연구를 위해 창업기업의 정보기술이용 목적을 비용절감, 경영혁신, 마케팅 차별화, 조직 활성화, 업무 개선 등으로 분류하였으며 이런 목적의 정보기술이용과 기업 성과 간의 관계를 조절변수를 이용한 위계적 회귀분석기법을 이용해 분석하였다. 조절변수로는 ‘기업규모’ 변수가 도입되었다. 분석결과 기술창업기업에서도 정보기술이용이 경영성과 향상에 기여를 하는 것으로 나타났으며 특히 경영혁신, 마케팅 차별화, 조직 활성화, 업무개선 목적의 정보기술 이용이 경영성과에 긍정적 영향을 주는 것으로 확인되었다. 특히 비교적 규모가 작은 기업에서는 마케팅 차별화 및 업무개선 목적의 정보기술이용이, 그리고 규모가 비교적 큰 기업에서는 마케팅 차별화, 경영혁신, 조직 활성화 목적의 정보기술이용이 경영성과의 향상에 긍정적 기여를 하는 것으로 나타나 창업 후 성장단계에 따라 정보기술 이용의 목적과 범위가 달라질 필요가 있는 것으로 나타났다.

Abstract

This study focuses on the relationships between the characteristics of the use of information technologies and managerial performance in technology-based start-up companies. Technology-based start-up companies, which is based on new technologies or technology based knowledge, can be defined as an enterprise that commercialize technological ideas. For this study, the purposes of the use of information technologies were categorized into cost reduction, innovation in management, marketing differentiation, improvement in organizational communication, and improvement in work, and the effects on managerial performance were examined. The results of analyses show that the use of information technologies contributes to the improvement of managerial performance even in technology start-up businesses. In particular, the uses of information technologies targeting on the purposes of innovation in management, marketing differentiation, improvement in organizational communication, and improvement in work in technology-based start-up companies positively affect managerial performance. In addition, the contributions of information technology use to managerial performance were partially different according to the sizes of companies. For small-sized companies, information technology use for the purpose of marketing differentiation, improvement in work, and cost reduction positively affected managerial performance while the use for marketing differentiation and innovation in management affected managerial performance in bigger sized companies. Information technology use for marketing differentiation played an important role for managerial performance in both categories of big and small companied. On the other hand, the use for the purpose of cost reduction didn't have much influence on managerial performance. It affected only financial performance in small sized companies. The results of this study explain that technology based start-up companies need to adopt information technologies on strategic consideration on pursuing goals through the use of information technologies. This study is meaningful in that it dealt with information technology use in technology-based start-up companies which lack in many kinds of resources and have not been studied often on. However, there are two subjects that require further studies. First, the difference of the influence of information technology use in different industries within technology-based start-up companies need to be explored. Second, further study need to be performed on what kind of information technology use including specific system, software, hardware, network, internet, etc. can contribute to managerial performance in technology based start-up companies.

발행기관:
한국중소기업학회
분류:
경영학

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기술창업기업에서 정보기술이용 특성과 경영성과 간의 관계에 대한 연구 | 중소기업연구 2012 | AskLaw | 애스크로 AI